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Account
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Customers own risk: The use of the service is at the Customer's own risk. Access Internet does not guarantee an uninterrupted or error free service.
Access Internet shall not be liable for any damages arising out of use of the service or inability to use the service.
Access Internet may in its discretion delete any
materials found in its storage discs.
No breaches of laws or copyright: The service shall not be used by any
individual or group of persons for any activities of any illegal or fraudulent
nature, including activities prohibited under
the Australian Commonwealth Tele-communications Act 1989 or under other
applicable Australian State and Commonwealth laws.
Customers shall not download any material that would
result in any breach of copyright laws or which would result in Access
Internet being liable for any fees to APRA or any other person under or in
connection with the Copyright Act 1968.
Netiquette: Access Internet reserves the right to discontinue a service if in
its absolute discretion the account has been or is being used for offensive
activities or those considered
poor net etiquette.
Access Internet will not allow any user to send chain letters or spam mail to other users of the system, anyone found doing this will have their account suspended without notice.
Single use: The standard flat rate account provides access to the service for one person only.
The Customer will not intentionally connect to the
service more than once at the same time. If a user is found to be logged on
more than once, Access Internet may suspend the Customer's
account without further notice.
All accounts must be paid by due date or accounts will be suspended until payment is received.
Notification of Changes: Access Internet reserves the
right to modify charges or conditions for the service that it provides and
agrees to give a minimum of 14 days notice of any such
changes to Customers via e-mail.
Access charges: Access Internet may offset amounts owing by the Customer
against amounts paid in advance by the Customer. For accounts with minimum
monthly charges, this amount is
to be paid whether or not the account is used during that month.
Credit card billing: If a credit card number has been supplied for billing purposes, this is taken as permission to bill this card for any money owing to Access Internet unless other arrangements have been made at the time of taking out the Account.
Account suspension: Access Internet will suspend an
account for up to 3 months if notified one month in advance by either mail,
facsimile, e-mail sales@accessin.com.au or facsimile.
Change of account type: The Customer may change account plans at the start of
a calendar month. Notification of this should be received by Access Internet
by the first day of the next
calendar month for it to apply from that day. E-mail notification to the
accounts section.
Termination: An account may be terminated by either
party at any time in that party's absolute discretion by sending notification
to Access Internet by fax, snail mail or emailing the accounts section. The
account will be closed and charging will cease from the day the message is
received. Billing to the account will continue until such notification is
sent.
You the customer are responcable for checking at all times, the number, you are given,
to connect to Access Internet is in fact a local call, from your location,
with your telephone provider, Access Internet, will not be held responcable for any ,
phone bills, you may incure, at any time, through using the service.
Termination refund: Upon termination, the Customer is entitled to a refund for
any prepayments of whole months access. Parts of months and setup charges will
not be refunded
Locked accounts: If an account is locked due to a breach of the conditions of
use or late payment, membership fees are still payable for the period the
account was locked and no credits will be given.
User ID's: Access Internet reserves the right to disallow the use of particular user ID's if they are considered offensive or inappropriate.
Only standard equipment: Access Internet will only be able to provide support for equipment which is approved by the relevant statutory authority such as Austel for modems.
Access Internet will charge for call-outs to do Re-Setups / Installations at the cost of $40 per hour or thereof.
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Problems? Contact Access Internet support by sending an e-mail to support@accessin.com.au
or telephoning (08) 9592 6850 with details. Thank you.